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Privacy policy

Last updated: June 29, 2025

At Breathe Pilates ("we", "us", or "our"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase from breathepilates.co.nz (the “Site”) or otherwise use our services (collectively, the “Services”).

We follow the requirements of the New Zealand Privacy Act 2020, which ensures transparency about how personal information is collected, used, and stored.

What Information We Collect

We collect information you provide directly, such as:

  • Contact details (e.g., name, email, phone)
  • Order details (billing and shipping information)
  • Account information (username, password)
  • Customer service correspondence

We also collect certain technical data automatically when you use the Site (such as IP address and cookies) to improve your experience. This may involve cookies and tracking technologies. You can control cookies via your browser settings, though this may affect site functionality.

How We Use Your Information

We use your personal information to:

  • Provide, process, and deliver products and services
  • Communicate about orders, accounts, updates, and support
  • Improve and personalise our Services
  • Comply with legal and security obligations
  • Send marketing communications (only with your consent)

Sharing Your Information

We may share personal information with trusted third parties to operate our Services, including:

  • Payment processors and fulfilment partners
  • Analytics and advertising partners
  • Service providers who assist with technology, marketing, or support

We do not sell personal information outside these purposes.

Your Rights

Under the Privacy Act 2020, you have rights including:

  • Access: Request what personal information we hold about you
  • Correction: Ask us to correct inaccurate information
  • Deletion: Request removal of your personal information
  • Opt‑out: Choose not to receive marketing communications

To exercise your rights, contact us at hello@breathepilates.co.nz

Security & Retention

We use reasonable measures to protect your personal information, but no system is completely secure. We retain information only as long as necessary for legal or business purposes.

Cookies & Tracking

We use cookies and similar technologies to operate and improve our Site. You may manage cookie preferences via your browser settings. For more on cookie usage, see policies provided by our platform provider (e.g., Shopify).

Third‑Party Sites

Our Site may contain links to other websites. We are not responsible for their privacy practices, and you should review their policies separately.

International Transfers

Because our Services operate online, your information may be stored or processed outside New Zealand, in compliance with applicable legal standards under the Privacy Act.

Changes to This Policy

We may update this policy to reflect changes in our practices or legal requirements. We will update the “Last updated” date when this occurs.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at: hello@breathepilates.co.nz

For more about how the Privacy Act 2020 protects personal information in New Zealand, visit the Office of the Privacy Commissioner or the NZ Government website.